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IT-MSP Blog

Expert IT Insights & Business Technology Advice

Practical guidance, cybersecurity tips, and managed IT insights for UK businesses.

05 Nov 2026IT Support

How Busy Is an IT Support Company? Industry Benchmarks for MSPs With 60 to 100 Clients

What do the industry benchmarks say about an IT support company looking after 60 to 100 clients? Up to 2,760 tickets a month, up to 22 engineers, and 25 to 46 clients a year hit by cyber attacks.

7 min read

02 Sep 2026Cybersecurity

Cyber Insurance in 2026: What Insurers Now Demand Before They'll Pay Out

Cyber insurance proposal forms are now a controls checklist, and an optimistic answer can void your policy at the point of claim. Here is what insurers expect and how to prepare for renewal.

10 min read

02 Sep 2026Cybersecurity

Do You Really Need MFA? What UK Businesses Get Wrong About Login Security

Most businesses say they have MFA switched on. Most are half right. Here are the four gaps attackers actually use, and the fixes that close them.

9 min read

02 Sep 2026Business Technology

Windows 11 Upgrade: What UK Businesses Must Do Now Windows 10 Support Has Ended

Windows 10 stopped getting security updates in October 2025. If you are still running it, here is how to work out what can upgrade, what needs replacing, and what it will actually cost.

9 min read

09 Aug 2026Cybersecurity

Hacked? What to Do in the First 24 Hours: A Step-by-Step Guide for UK Businesses

The first 24 hours after a cyber attack decide how bad it gets. Here is the exact order of what to do, what not to touch, and who you legally have to tell.

9 min read

28 Jul 2026Cloud

Microsoft 365 Migration: How Long It Really Takes and What Goes Wrong

A realistic timeline for a Microsoft 365 migration by business size, what happens in each phase, and the eight problems that cause most of the pain. Including the two that catch nearly everyone.

10 min read

28 Jul 2026IT Support

How Much Does IT Support Cost in the UK? Real Prices for 2026

Most IT companies will not put a price on their website. Here are the real numbers for 2026: per-user monthly rates, hourly rates, what each model actually includes, and the traps to watch for.

8 min read

28 Jul 2026IT Support

What Should Be in an IT Support Contract: SLAs, Response Times and Red Flags

Most IT support contracts are short on the things that matter and long on the things that do not. Here is what a good one contains, what the response times should actually say, and the clauses worth pushing back on.

9 min read

25 Jun 2026Cybersecurity

Cyber Essentials Explained: A Plain-English Guide for UK Businesses (2026)

Cyber Essentials in plain English: what it is, the five controls, the difference between Cyber Essentials and Plus, what it costs, and how UK businesses get certified in 2026.

9 min read

11 Jun 2026Cybersecurity

How to Spot Today's Cyber Scams: Token Hijacking, AI Voice Clones, WhatsApp Takeovers and More

AI has made scams harder to spot than ever. Here's how to recognise Microsoft 365 token hijacking, phishing, AI-powered fraud, WhatsApp hijacking and voice-clone calls - and the simple habits that stop them.

10 min read

13 Apr 2026Business Technology

Windows 10 End of Life: What UK Businesses Must Do Now

Windows 10 reached end of support on 14 October 2025. Businesses still running it are now exposed to unpatched vulnerabilities, compliance failures, and unsupported software. Here is what you need to do.

8 min read

23 Mar 2026Business Technology

Employee Monitoring Tools: Do You Use Them?

Employee monitoring tools help UK businesses protect sensitive data, meet compliance requirements, and manage remote work security. Learn how to implement monitoring proportionately and lawfully with ICO-compliant best practices.

8 min read

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