Managed IT support for London businesses
IT that just works, and a team that answers when it doesn't.
We look after your computers, email, cyber security and backups so your team can get on with their work. When something goes wrong, a real engineer picks it up fast and fixes it properly.
Cyber Essentials Certified
What working with us feels like
You raise it. We own it.
No call centres, no ticket ping-pong. An engineer who knows your systems takes it from first message to fixed, and tells you in plain English what happened.
- A named team that knows your business
- Problems spotted and fixed before you notice them
- Clear advice on what you need, and what you don't
Resolved in 12 minutes
Illustrative example of a typical support request.
Trusted by businesses across London and beyond.
Services
Everything your office runs on, looked after by one team.
IT Support
Stop firefighting IT issues. We monitor, manage, and fix problems before they disrupt your team.
Explore IT Support →
Cyber Security
Protect your business from threats with proactive security monitoring, endpoint protection, and compliance support.
Explore Cyber Security →Cloud Backups
Never lose critical data. Automated cloud backups with fast recovery, so your business is always protected.
Learn more →Communications
Stay connected with reliable phone systems, video conferencing, and unified comms, all managed for you.
Learn more →VoIP Management
Cut phone costs and improve call quality with fully managed VoIP systems tailored to your business.
Learn more →Office Relocation
Moving offices? We plan, disconnect, reconnect, and test every piece of tech so you're up and running on day one.
Learn more →Web Development
Get a professional website that works as hard as your business: fast, secure, and built to convert.
Learn more →Not sure what you need?
Book a free 15‑minute IT health check and we'll tell you, in plain English, what we'd fix first.
Book my health check →Free 2-minute check
How healthy is your IT?
Answer 8 quick questions and get a plain-English score with the first things we'd fix.
Real results for London businesses.
How We Moved a London Law Firm to the Cloud Without Losing a Single Billable Hour
How We Connected Four Estate Agency Branches with One Unified Phone System
How We Helped an Accountancy Firm Achieve Cyber Essentials and Win Public Sector Work
Our team, not a call centre
Experienced engineers who learn your business and own every issue.
"It's a very personal service - they take the time to know and understand your business and really care."
What our clients say.
"Fantastic and reliable service at a fair price. We will be using IT-MSP for all our IT needs going forward. We're so pleased we found you."
"We have recently had our Server and workstations installed by IT-MSP Ltd and we are very pleased with the service we have received from them. They are one of the few genuine IT support guys we have come across for a long time..."
"These guys are fantastic! We have used IT service providers in the past but always been disappointed. We love that we get regular visit and remote support..."
"Highly recommend IT-MSP! It's an absolute pleasure to work with Youssef and his team. Very professional, supportive and friendly. Prompt response to requests and nothing is too much trouble..."
"We have been using IT-MSP for 6 months now and the relationship has been a total success. We are working much more efficiently now with upgrades to our system, phones & hardware..."
Switching IT provider, without the disruption.
Discover
We get to know your organisation: its systems, its people, and where the real risks sit.
Plan
We agree priorities together and set out a clear transition plan before anything moves.
Transition
We take over responsibility for your IT, working to keep disruption to a minimum throughout.
Manage
We monitor, support, secure, and continuously improve your environment as your ongoing partner.
Start with a free 15‑minute IT health check. No obligation.
Book your free health checkAbout IT-MSP
Honest advice, not a sales pitch.
We started IT-MSP in 2017 for one reason: to give businesses the best possible advice and support, without the upselling that too much of our industry relies on.
Time and again, new clients come to us paying for licences nobody uses and services they never needed, sold by providers who put their own margins first. We're tired of seeing it, so we do things differently.
- We only recommend what you actually need, and we'll tell you when you can spend less.
- Straight answers in plain English, even when the honest answer isn't the profitable one.
- We grow with you. Our job is to help you become the best business you can be, not to hit a sales target.
Think you might be paying for more than you use? Book a free 15‑minute IT health check and we'll take an honest look.
Led by Youssef, our Cyber Essentials certified team looks after everything from the laptop on your desk to your cloud, phones and security.
What our clients say
Frequently asked questions.
What does a managed IT provider actually do?
We monitor, manage, and fix problems before they disrupt your team, from day-to-day IT support and endpoint management through to cyber security, cloud backups, communications, and the network your business runs on. It's the whole IT department, run for you.
How quickly do you respond?
Our average response time is under 15 minutes.
Do you only work with London businesses?
No. Our engineering team delivers most support remotely, so we look after businesses across London and the UK, with on-site visits when they're needed.
What happens in the free IT health check?
A 15-minute call where we look at how your IT is set up today and tell you, in plain English, what we'd fix first. No obligation.
Are you Cyber Essentials certified?
Yes. You can view our certificate.
Get in touch
Book your free 15‑minute IT health check.
Tell us a little about your business and one of our engineers will call you back.
0207 112 4812