Solicitors, chambers and legal practices
IT support for law firms
Fee earners can't bill when systems are down, and a law firm's inbox is one of the most targeted in any industry. We keep your practice running, your client data protected and your insurer and the SRA satisfied.
What gets in the way.
Every hour of downtime is lost billing
When case management, email or document storage stops, fee earners stop. We monitor your systems around the clock and fix most problems remotely within minutes, with an under 15-minute average response.
Payment diversion fraud
Criminals target conveyancing and completion emails to divert client money. We lock down Microsoft 365 with multi-factor sign-in, email filtering and impersonation protection, and train staff to spot a changed bank detail.
Insurers and regulators expect proof
Professional indemnity insurers, Lexcel and the SRA all ask how you protect client data. We take you through Cyber Essentials and give you written policies and evidence you can hand over.
Files everywhere
Matter files split across a server, personal drives and email are hard to find and impossible to secure. We move them into a structured, permission-controlled home in SharePoint or your document management system.
How we help law firms.
- Microsoft 365 set up and secured for legal work, including shared mailboxes and retention
- Support for the machines and network your case management, accounts and dictation software run on
- Email security and staff training against payment diversion and phishing
- Cyber Essentials and Cyber Essentials Plus, start to finish
- Tested, encrypted backups of matter files and mailboxes
- Secure remote working for fee earners at home, at court or with clients
- Onboarding and offboarding, so leavers lose access the day they go
The software you rely on.
Your software supplier looks after the application. We look after everything it runs on and deal with them for you when something goes wrong.
Related work
See it in action.
How We Moved a London Law Firm to the Cloud Without Losing a Single Billable Hour
"Fantastic and reliable service at a fair price. We will be using IT-MSP for all our IT needs going forward. We're so pleased we found you."
Frequently asked questions.
Can you help us get Cyber Essentials for our insurer?
Yes. We audit your setup against the Cyber Essentials requirements, fix what fails, and support you through the assessment. Many firms are certified within a few weeks.
Do you support our case management system?
We support the computers, servers, cloud services and network your case management system depends on, and we work directly with the software supplier on application issues so your team doesn't have to.
How do you protect us against conveyancing fraud?
We combine technical controls (multi-factor sign-in, advanced email filtering, alerts on suspicious mailbox rules and forwarding) with short, practical staff training on confirming bank details by phone.
How much does IT support for a law firm cost?
Pay-as-you-go support is £65 per hour + VAT with no contract. For ongoing managed IT we quote a fixed monthly price per user after a free 15-minute IT health check.
Other industries we support
Not sure where to start?
Book a free 15-minute IT health check and we'll tell you, in plain English, what we'd fix first.