Private clinics, therapy and healthcare practices
IT support for healthcare clinics
Patient records are special category data under UK GDPR, and a clinic that can't take bookings or open notes can't see patients. We keep clinics running and help you show regulators and partners that patient data is safe.
What gets in the way.
Patient data needs extra protection
Health information carries the highest data protection obligations. We secure devices, email and cloud systems with encryption, multi-factor sign-in and access controls, and give you the documentation to prove it.
NHS work brings the DSPT
If you hold NHS contracts or access NHS patient data, you need to complete the Data Security and Protection Toolkit each year. We cover the technical requirements and help you with the evidence.
Reception can't go down
Booking systems, phones and card payments are the front door of the clinic. We keep the network, devices and phone system reliable and fix problems fast when they happen.
Several sites, one standard
Clinics that grow across locations often end up with different setups at each one. We standardise devices, logins and security so every site works the same way.
How we help healthcare clinics.
- Secure setup of Microsoft 365 and clinic devices for patient data
- Support for the computers, network and internet your clinic management system relies on
- Data Security and Protection Toolkit (DSPT) technical support
- Cyber Essentials, which the DSPT and many partners expect
- Reliable reception phones, call queues and recording
- Secure email for sending patient information
- Encrypted backups and a tested recovery plan
The software you rely on.
Your clinic software supplier looks after the application. We look after the devices, network and accounts it depends on and deal with the supplier for you.
Related work
See it in action.
How We Became the IT Department for a Fast-Growing Healthcare Consultancy
"We've had an outstanding experience since switching our IT to IT-MSP. Our previous service went downhill over a number of years... Our experience with IT-MSP couldn't be more different. It's a very personal service - they take the time to know and understand your business and really care."
Frequently asked questions.
Can you help us complete the DSPT?
Yes. We handle the technical side (device security, patching, backups, multi-factor sign-in, access control) and help you gather the evidence the toolkit asks for.
Is our patient data safe in the cloud?
It can be, when the cloud service is set up properly. We configure Microsoft 365 and your clinic systems with encryption, multi-factor sign-in and the right sharing restrictions, and review them regularly.
Can you support more than one clinic location?
Yes. We support multi-site practices across London, with the same devices, security and support process at every location.
How much does IT support for a clinic cost?
Pay-as-you-go support is £65 per hour + VAT with no contract. For ongoing managed IT we quote a fixed monthly price per user after a free 15-minute IT health check.
Other industries we support
Not sure where to start?
Book a free 15-minute IT health check and we'll tell you, in plain English, what we'd fix first.