Estate agents, lettings and property management
IT support for estate agents and property firms
Agents live on the phone and in the CRM, often across several branches and out on viewings. We keep every branch connected, every call answered and every deposit email trustworthy.
What gets in the way.
Missed calls are missed instructions
We set up cloud phone systems that ring the right people across branches and mobiles, with call queues, recording and reporting, so no enquiry goes unanswered.
Deposit and payment fraud
Lettings and sales emails are prime targets for criminals faking bank details. We secure Microsoft 365, filter impersonation attempts and train staff to verify changes by phone.
Every branch needs to work the same
We standardise devices, logins and networks so staff can work from any branch, from home or from a viewing without hunting for files or passwords.
AML and personal data
You hold ID documents and financial details for buyers, sellers, landlords and tenants. We secure where that data lives and who can reach it, supporting your UK GDPR and anti-money laundering obligations.
How we help estate agents and property.
- Cloud VoIP phone systems across branches and mobiles, with call recording
- Support for the devices and connectivity your property CRM depends on
- Microsoft 365 set up and secured, including shared branch mailboxes
- Email security and staff training against deposit and payment fraud
- Multi-branch networks and Wi-Fi, set up the same everywhere
- Office moves and new branch openings
- Cyber Essentials and tested backups
The software you rely on.
Your CRM supplier looks after the application. We look after the phones, devices, network and accounts around it and deal with the supplier for you.
Related work
See it in action.
How We Connected Four Estate Agency Branches with One Unified Phone System
"Highly recommend IT-MSP! It's an absolute pleasure to work with Youssef and his team. Very professional, supportive and friendly. Prompt response to requests and nothing is too much trouble. From office move to our working from home set-up, IT-MSP went above and beyond on many occasions."
Frequently asked questions.
Can you move our branches onto one phone system?
Yes. We replace separate branch lines with one cloud phone system, keep your existing numbers, and set up call routing so enquiries reach the right branch or person, including on mobiles.
How do you stop deposit fraud emails?
We combine multi-factor sign-in, advanced email filtering and alerts on suspicious mailbox rules with short staff training on confirming bank details by phone before money moves.
Can you set up IT for a new branch?
Yes. We plan connectivity, network, phones and devices so a new branch is ready on opening day and works exactly like your existing ones.
How much does IT support for an estate agency cost?
Pay-as-you-go support is £65 per hour + VAT with no contract. For ongoing managed IT we quote a fixed monthly price per user after a free 15-minute IT health check.
Other industries we support
Not sure where to start?
Book a free 15-minute IT health check and we'll tell you, in plain English, what we'd fix first.