Endpoint security for a remote recruitment agency
Device management and endpoint protection for a distributed workforce of consultants
The client
Who they are.
Our client is a specialist recruitment agency placing professionals into finance and technology roles across the UK. The business operates with a largely remote workforce; consultants work from home, on client sites and while travelling to meetings. Candidate and client data is sensitive and rules around confidentiality and data handling are strict. As the agency scaled, maintaining consistent security across varied devices became a serious operational risk.
The challenge
Where things stood.
Consultants used a mix of company laptops, personal devices and unmanaged mobile phones. There was no consistent device policy, no automated patching, and endpoint protection varied by user. This inconsistency created routine security gaps: unpatched devices, out-of-date anti-malware definitions and data leakage risks when consultants saved candidate information locally.
The agency had already experienced a data incident where a lost device exposed contact details for candidates. Leadership realised they needed a centralised approach to device management that would not slow down consultants or interfere with client work. They wanted a solution that delivered enterprise-grade protection but was simple to manage day-to-day.
What we did
The solution.
Unified Endpoint Management
We rolled out a managed device platform to all company laptops and enrolled approved personal devices where necessary. The platform allowed central policy enforcement, remote wipe, and inventory reporting so IT had a single view of every device in use.
Enterprise Endpoint Protection
We deployed an enterprise-grade endpoint protection agent across the estate with tamper protection, real-time threat detection and automatic updates. The agent was configured to run quietly in the background and required no day-to-day action from consultants.
Automated Patch Management
Critical OS and application patches were scheduled and deployed automatically outside core business hours. This reduced the window of exposure and ensured devices stayed up-to-date without interrupting consultants' work.
Data Loss Prevention and Encryption
We enforced disk encryption on all devices, implemented DLP rules to prevent candidate data leaving unmanaged channels, and configured secure backup of local profiles to the corporate cloud storage.
Policy and Training
A simple, enforceable BYOD policy was introduced and supplemented with short training sessions for consultants covering secure handling of candidate information and safe remote-working practices.
The result
Where they are now.
Within three months the agency had a single pane of glass for device management and threat detection. Security incidents fell by 78%, lost-device exposure was mitigated by full-disk encryption and remote wipe capability, and consultants reported no perceptible impact to their productivity.
IT gained the ability to audit devices centrally, push critical updates automatically, and take immediate action on compromised endpoints. The firm preserved its client confidentiality obligations and regained the trust of several large hiring partners who had raised concerns after the earlier incident.
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